Terms of Service

Welcome to Faluxe Cosmetics. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing any of our skincare products.

1. Eligibility

You must be 18 years of age or older (or the legal age of majority in your jurisdiction) to make a purchase from our website. If you are under 13 years old, you may browse the website but may not register, provide personal information, or make a purchase. By accessing or using this site, you acknowledge that you have read, understood, and agree to these Terms.

2. Product Information

At Faluxe Cosmetics, we strive to ensure that all product descriptions, images, and information displayed on our website are accurate and up to date. However, we do not guarantee that all information is always complete, current, or error-free. Product availability, prices, and packaging may change without prior notice.

3. Orders and Payment

All orders are subject to acceptance and product availability. By placing an order, you confirm that all details you provide are true and accurate. Payment must be completed at the time of purchase. We accept major credit and debit cards, and other secure payment methods listed at checkout. Prices are displayed in the local currency and may change without notice. Faluxe Cosmetics reserves the right to refuse or cancel any order at its discretion.

4. Shipping and Delivery

Orders are processed and shipped within the time frame specified on the product page. Shipping costs and estimated delivery times are displayed at checkout. Faluxe Cosmetics is not responsible for delays caused by customs clearance, courier issues, or circumstances beyond our control. Risk of loss transfers to the customer once the package has been delivered.

5. Returns and Refunds

Please refer to our Return & Privacy Policy page for detailed information regarding returns, exchanges, and refunds.

6. Limitation of Liability

To the fullest extent permitted by law, Faluxe Cosmetics is not liable for any direct, indirect, incidental, or consequential damages that result from the use or misuse of our website or products. We do not warrant that the website will operate without errors, viruses, or interruptions. All Faluxe products are for external use only. Always perform a patch test before first use and discontinue use if irritation occurs.

7. Intellectual Property

All website content, including text, logos, images, graphics, product packaging, and designs, is the exclusive property of Faluxe Cosmetics and is protected under applicable copyright and trademark laws. You may not copy, modify, reproduce, or distribute any content without prior written consent.

8. Certifications and Standards

All Faluxe products are manufactured in certified facilities that meet ISO 9001:2015 Quality Management System standards and uphold 100% Best Quality assurance practices. These certifications reflect our dedication to quality, safety, and excellence in skincare manufacturing.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of your country of residence, without regard to its conflict of law principles.

10. Changes to Terms

Faluxe Cosmetics reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes your acceptance of any revisions.

For questions or concerns regarding these Terms, please contact us at faluxe.cosmetics@gmail.com.